Privacy Policy
Last updated: 2026
This Privacy Policy describes how Canton Restoration Pro ("we," "us," or "our") handles personal information when you visit this website, call us, or send us a message. It covers the website and the calls, emails, and form messages that reach us through it.
The Short Version
We collect only what we need to answer your request and run this website. We do not sell your personal information. Please do not send payment card numbers, government ID numbers, or other sensitive details through the contact form or by email.
Information You Give Us
When you contact us, you may share:
- Your name, phone number, and email address
- The address or neighborhood of the property involved
- The type of property and the type of water problem
- Anything you write in your message, including photos or documents you choose to send
- Details you share on a phone call, such as the cause and extent of the damage
We use this to respond, confirm that we can serve your address, prepare an estimate, and plan any work you approve.
Information Collected Automatically
Like most websites, this site may receive basic technical data when you visit, such as your IP address, browser type, device type, pages viewed, and referring page. Our hosting provider and any analytics tool we use may log this information to keep the site secure, working, and understandable.
How We Use Information
- To answer calls, emails, and messages
- To schedule visits and prepare estimates
- To perform and document the services you request
- To communicate with you about your project and, when you ask, with your insurer or property manager
- To keep the website secure and improve how it works
- To meet legal, tax, insurance, and record-keeping obligations
Cookies, Maps, and Outside Tools
This website may use cookies or similar technologies, and it may embed a Google map on the contact page. Those outside services may collect information under their own privacy policies. Your browser settings let you limit or delete cookies, though some parts of a website may not work as expected if you do.
Who We Share Information With
Service Providers
We may use vendors for website hosting, email, phone service, and scheduling. They may process information for us, and we expect them to protect it.
People You Ask Us to Contact
When you ask us to speak with your insurer, landlord, property manager, or another party, we share the information needed for that purpose.
Legal and Business Reasons
We may disclose information when required by law, to protect our rights or safety, or in connection with a sale or reorganization of the business.
We do not sell personal information.
How Long We Keep It and How We Protect It
We keep information for as long as needed to serve you, resolve questions, and meet legal and insurance record requirements. We use reasonable safeguards, but no website or transmission method is completely secure, so we cannot promise absolute security.
Your Choices
You may ask us to correct information that is inaccurate or to delete information we no longer need, subject to legal and record-keeping duties. You can unsubscribe from any marketing message we may send by following the instructions in it. To make a request, use the contact details below.
Other Websites
This site may link to other websites. We do not control them and are not responsible for their privacy practices. Please read their policies.
Children
This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the website after an update means you accept the revised policy.
Privacy Questions
Write to Canton Restoration Pro at [email protected], or by mail at 4220 Tannybrooke Ln NW, Canton, OH 44718, USA. You can also reach us through the contact page. Please read our terms and conditions and disclaimer as well.